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Standard Question Types
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Wizard based survey creation for easy control of all question and answer options. Virtually every question type is supported. If you don't see the question type you need, let us know.
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Advanced Questions / Survey Logic
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Advanced survey logic gives you the ability to customize the path your respondents take through your survey. You can skip entire sections based on how your respondents answer. Quotas are also supported to ensure a balanced sample. If you don't see the exact survey logic you need, let us know.
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Survey Design/Formatting
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Surveys appear as any web page would to your respondents. Company logos, graphics and product concept images can be added anywhere in the survey.
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Email / Address Book
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A web link is automatically generated when you create your survey. You can use this link to publish your survey via email or your website. The Address Book provides emailing services for matching responses with email addresses, tracking survey views and completes and sending reminder emails.
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Collecting Response Data
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Surveys are hosted on our servers. Responses are automatically collected and stored on our databases. The responses are available via the same administrative account where you created your survey.
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Survey Security
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Surveys can be password protected and you may also prevent multiple submissions from the same respondent.
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Online Reports / Real-Time Data
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Crosstab / Segmentation and Banner Tables
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License |
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Corporate |
Enterprise |
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Crosstab
A crosstab is the cross referencing or comparison of two questions to determine how they are interrelated. A crosstab gets its name from the layout of variable definitions into rows and columns.
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Trend Analysis
The Trend Analysis module allows you to plot aggregated response data over time. Analyzing trends is useful in detecting patterns in survey responses that could lead to future quality problems, and in forecasting future demand periods.
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Grouping Analysis
Grouping analysis gives you the ability to segment your data for analysis based on one or more survey responses. Enabling filters on your data offers the capability to analyze data based on gender or age for example.
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Banner Tables (Tabs)
Banner tables allow you to visualize and view your data relative to a single question. For example, if in your survey, one of the questions is "Where are you from?" - You can see how different users responsed to all the questions in your survey, based on that question.
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TURF Analysis
Total Unduplicated Reach and Frequency Analysis is used to identify a subset of items that, when taken together, maximizes the net level of consumer interest in a superset of choices. Example: you've just tested consumer interest in 10 proposed new ice cream flavors but marketing constraints only allow you to introduce three flavors. TURF can identify the three flavors that, taken together, generate the highest net level of interest for the total line.
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Survey Analyzer / Dropout Analysis
With the Dropout Analysis option, you can dive into your drop-out rates (users not completing the survey.) The dropout analysis takes a look at all the users who have not completed the survey and gives you a snapshot view of where they "dropped out" ie. the last question they completed successfully.
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Geocoding Survey Responses
Each response is coded with the respondent's location based on an IP address mapping.
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GAP Analysis
Fundamentally Gap Analysis is a very simple concept. For each attribute, the difference between the expectation and delivery is measured and sorted from highest to lowest. It effectively highlights the attributes you need to focus on.
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Conjoint Analysis
Conjoint Analysis is a technique used to assess the different weights individuals place on the variables presented to them in a given purchase situation. A conjoint study usually involves showing respondents product profiles and asking them to indicate (in a variety of ways) how much they like or prefer these alternative product profiles. Statistics are then used to work out the contribution that each product attribute is making to the overall likeability.
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$15/month
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$199/month
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$499/month
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Data and System Integration Tools
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License |
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Corporate |
Enterprise |
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Report / Data Scheduler
The Report Scheduler is a recurring and automated interface to automatically email reports on a periodic basis. Typically this is used in a long running survey (transactional surveys) where you have a continuous data collection stream.
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FTP Data Upload
The Automated FTP Upload option allows you to receive periodic "data dumps" or reports that QuestionPro generates for any of your surveys to be uploaded to an FTP Server of your choice.
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Email Action Alerts
Action Alerts enable you to be notified immediately when someone answers in a particular way to your questions in your survey. For example, if you had a "Satisfaction" question and you would like send out an email to your Customer Service Manager, everytime someone chooses a low satisfaction score you could use the Decision Support System to do this.
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SMS Alerts
With the SMS/Text Messaging notification option, you can notify any Cell/Mobile phone with a brief message when a particular criteria (Dissatisfied Customer etc.) is met.
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External Data Import
Import data already collected (via other means) into the system for TURF Analysis.
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CookieTrace(tm)
CookieTrace allows you to track internal/custom cookies that your application/site sets on user's browser sessions along with responses to survey data. For example, if your application/site cookies all users with a unique identifier (computer generated random identifier) and you would like to cross-link web statistical data (like views/impressions/clicks) with survey data -- you can do that with CookieTrace.
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RSS Feed
RSS Feed of the Real-Time Summary report available for integration with your website.
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$15/month
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$199/month
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$499/month
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Salesforce AppExchange Data Integration
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Multi-User Collaboration Tools
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Contact Managment and Community Integration
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